guidance and Support

Navigating the aftermath of fraud can be overwhelming. Our resource pages provide guidance and assistance to help support and guide victims.

  • Understanding the Impact

    When a family member becomes a victim of fraud, it can disrupt the entire family dynamic and create a sense of upheaval and uncertainty. The victim may experience a range of emotions, including shock, anger, betrayal, and embarrassment. They may also struggle with feelings of guilt or shame, especially if they were unable to prevent the fraud or were deceived by someone they trusted. Furthermore, it may create extreme financial pressures on a family including loss of earnings, pension, loss of homes and significant liabilities. This can create a whole range of secondary welfare issues, disruptions and pressures on not only the victim but partners and spouses as well as children. 

  • Practical Guidance for Families


    As a family member, it's essential to provide a supportive and understanding environment for the victim. Here are some practical ways you can help:


    Listen and Validate: Take the time to listen to the victim's experience without judgment. Validate their feelings and reassure them that it's okay to feel upset, angry, or vulnerable.


    Offer Emotional Support: Be a source of comfort and reassurance for the victim. Let them know that they're not alone and that you're there to support them every step of the way.


    Provide Practical Assistance: Help the victim navigate the practical aspects of dealing with fraud, such as contacting authorities, filing reports, and seeking legal advice. Offer to accompany them to meetings or appointments if needed.


    Stay Informed: Educate yourself about the various types of fraud and the common tactics used by fraudsters. This will help you better understand what the victim is going through and how to support them effectively.


    Take Care of Yourself: It's essential to prioritise your own well-being as well. Managing the stress and emotional toll of supporting a fraud victim can be challenging, so be sure to practice self-care and seek support from friends, family, or a therapist if needed.

  • Impact on Family Members

    Fraud doesn't just affect the victim; it can also have a significant impact on other family members, including children, spouses, parents, and siblings. Children may struggle to understand what's happening and may feel anxious or confused. Spouses may experience feelings of frustration, helplessness, or resentment. Parents may worry about the financial and emotional well-being of their children. Siblings may feel a sense of responsibility to support the victim while also dealing with their own emotions.

  • Contact Information

    If you need assistance or support as a family member of a fraud victim, please don't hesitate to reach out to organisations that provide support and assistance to families facing challenges related to fraud or other crises in the UK:


    Relate: Relate Website - Phone: 0300 003 0396


    Citizens Advice: Citizens Advice Website - Phone: 0800 144 8848


    Childline: Childline Website - Phone: 0800 1111


    Family Lives: Family Lives Website - Phone: 0808 800 2222


    These organisations offer a range of support services, including counselling, advice, and practical assistance, to help families cope with the impact of fraud and stay resilient during difficult times. Remember, you're not alone, and help is available whenever you need it.