Fraud in Pensions

Pension Fraud: History, Consequences, and Our Campaign

Pension Fraud


Pension fraud


Also known as pension scams - refers to schemes where fraudsters trick individuals into transferring their pension savings to fraudulent investment and pension schemes. The weaknesses in the regulatory landscape in 2010 enabled fraud and dishonesty through HMRC-registered bogus occupational schemes. These schemes were exploited by fraudsters and marketed to victims via FCA-accredited advisors, creating the false impression that they were legitimate personal pension plans. HMRC operated an online application process which allowed anyone to register a new occupational pension scheme. There was no requirement for those registering to prove that they had any experience in financial matters pertaining to pensions, tax laws and regulations.


History of Pension Fraud


Pension fraud began to rise significantly in the early 2000s, coinciding with careless changes in pension regulations that set out to offer individuals more flexibility in managing their retirement savings. Fraudsters capitalised on these regulatory changes, exploiting loopholes and the general lack of awareness among the public about pension rules and protections.

Key historical milestones include:


  • Early 2000s: Initial rise in pension fraud schemes.


  • 2010: HMRC introduced a new pension registration system without background checks, making it easy for fraudsters to register schemes. Ben Fairhead - partner at Arc Pensions Law -  comments: "There were clearly weaknesses in the legislative and regulatory landscape that allowed the...occupational pension schemes to be mis-used for scams"


  • 2014: Introduction of "pension freedoms" by the UK government, allowing individuals over 55 to access their pension pots more flexibly. While intended to empower savers, this change provided more opportunities for scammers.


  • 2015: A significant increase in reported pension fraud cases following the introduction of pension freedoms.


  • 2017: The UK government introduced a ban on cold-calling related to pensions, a common tactic used by fraudsters to lure victims.


  • 2024: Fraud Victims United formed to support, empower, and advocate for victims of investment and pension fraud.


Join Our Efforts


Pension fraud is a severe threat to the financial security of individuals across the UK. By joining our campaign, you can help protect future pension savers from falling victim to these schemes and support those who have already been affected.


Together, we can create a safer financial environment and ensure that pension savings are protected for the retirement they were meant to support.



For more information or to get involved, please contact us.



Consequences for Victims

Victims of pension liberation fraud face severe financial and emotional consequences, including:

  • Financial Losses: Victims often lose a significant portion, if not all, of their pension savings. These funds are typically siphoned into high-risk or non-existent investments, resulting in substantial financial losses.


  • Tax Penalties: Unauthorised access to pension savings incurs heavy tax charges, often up to 55% of the transferred amount. Victims are left with the loss of their pension, substantial tax bills, interest and penalties with vast numbers of victims facing financial ruin. Ben Fairhead comments 'we must not lose sight of the unfair and inconsistent way in which members of these schemes have been taxed...there are imperfections that must be addressed to ensure that compensation comes through for members more quickly.'


  • Emotional Distress: The stress and anxiety resulting from financial ruin and significant tax bills has led to severe mental health issues, including depression and anxiety. The loss of financial security for retirement adds to the emotional burden.


  • Legal Battles: Victims may face prolonged legal battles to recover their funds, which can be both costly and emotionally draining, with no guarantee of success.


Work and Pensions Select Committee Inquiry

In response to the rising cases of pension liberation fraud, the Work and Pensions Select Committee conducted an inquiry into the issue. The inquiry aimed to investigate the scale of the problem, the effectiveness of current regulations, and the support available to victims.



The Committee's findings highlighted several key issues:



Inadequate Consumer Protection:


The inquiry found that current regulations are insufficient to protect consumers from increasingly sophisticated pension scams. The Committee emphasised that "The Financial Conduct Authority must ‘raise its game’ and publish information about its enforcement action, with the Committee hearing numerous criticisms that it is not effective in stopping scams, punishing scammers or retrieving scam proceeds."


Need for Greater Awareness:


"The Committee underscored the need for increased public awareness and education about pension scams, highlighting that sophisticated scammers continue to exploit new situations, including the COVID-19 pandemic."


This aligns with the broader recognition that more needs to be done to educate the public on the risks associated with pension freedoms and the tactics used by fraudsters.

Recommendations for Reform

"The Committee recommends that stricter penalties for fraudsters, enhanced regulatory oversight, and improved support for victims are essential to tackling the rising issue of pension scams effectively."​ Additionally, the Committee proposed "Project Bloom, the multi-agency task force, should be given a statutory remit, renamed the Pensions Scams Centre, and given dedicated funding and staffing to manage a pensions scams intelligence database alongside law enforcement."

In his letter to John Glen, the Economic Secretary to the Treasury, Sir Stephen Timms, Chair of the Work and Pensions Select Committee, raised significant concerns regarding HMRC's handling of pension liberation fraud victims. Timms sought clarification on several key issues, particularly regarding the application of tax charges on victims of pension scams.


Timms questioned whether HMRC was monitoring the consistency and fairness of its approach, particularly in applying unauthorised payment charges, which can reach up to 55%. He highlighted that while these charges are legally justified, they often lack empathy and understanding of the financial and emotional impact on scam victims. The Committee recommended that HMRC use its discretion more effectively to alleviate the financial burden on victims, and Timms inquired about the potential for legislative changes if HMRC is unable to adjust its current practices.


John Glen responded by asserting that there is 'no justifiable basis' for HMRC to exercise discretion beyond the existing legal framework, emphasising that the law requires HMRC to collect these charges where applicable. However, Glen also noted that HMRC does offer enhanced support to affected individuals through payment arrangements​. His rigid stance demonstrates a concerning lack of empathy and understanding toward the victims, many of whom were unknowingly drawn into fraudulent schemes which were registered with HMRC. Given the extraordinary nature of their circumstances, where victims were misled and their pensions put at risk, special consideration and leniency should be exercised. The financial and emotional toll on these individuals is significant, warranting a more compassionate and flexible approach rather than strict adherence to the current legal provisions.

Investment Fraud APPG Inquiry


The All-Party Parliamentary Group (APPG) on Investment Fraud also conducted an inquiry focusing on investment and pension fraud. This inquiry involved gathering evidence from victims, industry experts, and regulatory bodies to understand the impact of these frauds and propose solutions.

Many pension fraud victims gave evidence.


The APPG's report made several crucial recommendations including calling upon HMRC to reform and change its approach to pension fraud victims.



Our Campaign: Protecting Victims and Preventing Fraud


We are committed to supporting victims of pension fraud and campaigning for stronger protections and reforms. Our campaign focuses on several key areas:


  • Advocacy for Victims: We will work to lobby HMRC to recognise cases of pension fraud and secure fair treatment and justice for victims of pension liberation fraud. This includes lobbying for legal reforms that better protect victims and hold fraudsters accountable.


  • Policy Reform: We will advocate for stricter regulations and oversight of pension schemes and financial advisors. This includes pushing for stronger enforcement of existing laws and the introduction of new measures to close regulatory loopholes exploited by fraudsters.


  • Support Services: We will lobby for comprehensive support services to victims, including legal assistance, financial counselling, and emotional support. Our goal is to help victims navigate the aftermath of fraud and rebuild their financial security.


  • Industry Collaboration: We will seek to collaborate with financial institutions, regulators, and policymakers to develop and implement effective strategies to prevent pension liberation fraud. This includes sharing best practices and promoting industry-wide standards for pension management and fraud prevention.



How Can You Help?

In summary, our success is about creating a safer, fairer, and more just financial system. It’s about ensuring that victims are supported, fraud is prevented, and systemic failures are addressed. Together, we can make a significant impact and pave the way for a brighter, more secure future.

CONTACT YOUR MP