Helpful Links & Organisations



Additional Support Resources:


Samaritans

  • The Samaritans provide confidential emotional support for people who are experiencing feelings of distress or despair, including those who may be contemplating suicide. Their helpline is available 24/7 for anyone who needs someone to talk to.
  • Contact: Helpline - 116 123 (UK helpline available 24/7)
  • Website: www.samaritans.org

Mind

  • Mind offer advice and support to empower anyone experiencing a mental health problem. They provide a range of services, including helplines, information on mental health conditions, and guidance on where to get help.
  • Contact: Helpline - 0300 123 3393 (Monday to Friday, 9am to 6pm)
  • Website: www.mind.org.uk

NHS 111

  • NHS 111 is a free helpline service that provides medical advice and support 24/7. It is staffed by trained advisors and healthcare professionals who can offer guidance on the best course of action for your health concern.
  • Contact: Helpline - 111 (24/7 helpline)
  • Website: www.nhs.uk

Action Fraud

  • Action Fraud is the UK's national reporting center for fraud and cybercrime. Victims of fraud can report incidents online or by phone, and the information is passed on to the relevant law enforcement agencies for investigation.
  • Contact: Helpline - 0300 123 2040 (24/7 helpline)
  • Website: www.actionfraud.police.uk

Victim Support

  • Victim Support is an independent charity that provides free and confidential support to victims of crime and traumatic events. They offer emotional support, practical help, and information to anyone affected by crime, regardless of whether it has been reported to the police.
  • Contact: Helpline - 0808 1689 111 (24/7 helpline)
  • Website: www.victimsupport.org.uk

Crimestoppers

  • Crimestoppers is an independent charity that allows individuals to report information about crime anonymously. They provide a way for people to give information about crime without having to reveal their identity, helping to make communities safer.
  • Contact: Helpline - 0800 555 111 (24/7 helpline)
  • Website: www.crimestoppers-uk.org

Hourglass

  • Hourglass is dedicated to ending the abuse and neglect of older people. They provide support and advice to older people who may be experiencing abuse, as well as raising awareness of the issue and advocating for change.
  • Contact: Helpline - 0808 808 8141
  • Website: wearehourglass.org

TPS (Telephone Preference Service)

  • TPS is the official central register on which individuals can record their preference not to receive unsolicited sales or marketing calls to their landline or mobile phone. It helps to reduce nuisance calls and protect privacy.
  • Website: www.tpsonline.org.uk

Alzheimer’s Society

  • The Alzheimer's Society is the UK's leading dementia charity. They provide information and support for people affected by dementia, including those who have been victims of fraud or financial abuse.
  • Contact: Helpline - 0333 150 3456
  • Website: www.alzheimers.org.uk

Online Dating Association

  • The Online Dating Association is a regulatory body for online dating sites in the UK. They work to maintain standards of safety and transparency within the industry, helping to protect users from fraud and other risks.
  • Website: www.onlinedatingassociation.org.uk

The Silver Line

  • The Silver Line is a free confidential helpline providing information, friendship, and advice to older people, open 24/7. It offers a listening ear and emotional support to those who may be feeling lonely or isolated.
  • Contact: Helpline - 0800 4 70 80 90 (24/7 helpline)
  • Website: www.thesilverline.org.uk

Western Union

  • Western Union is a money transfer service that enables individuals to send and receive money worldwide. If someone believes they have been a victim of fraud involving Western Union, they can seek assistance and report the incident through the company's website.
  • Website: www.westernunion.com

CEL (Consumer Enforcement Limited)

  • Consumer Enforcement Limited (CEL) offers assistance for victims of scam or fraud in the United Kingdom. They provide support and advice on how to report fraudulent activity and take action against those responsible.
  • Website: www.cel-enforcement.co.uk

HMRC (HM Revenue & Customs)

  • HMRC is the UK's tax authority responsible for collecting taxes, administering benefits, and enforcing the law. Contact details for HMRC are below. 
  • Contact: Helpline - 0300 200 3300
  • Website: www.gov.uk/hmrc

Financial Conduct Authority (FCA)

  • The FCA is the UK's financial regulatory body responsible for regulating financial services firms and markets. Victims of financial scams or regulatory offences can report incidents to the FCA for investigation.
  • Contact: Helpline - 0800 111 6768
  • Website: www.fca.org.uk

Royal Mail Opt-Out Service:

  • The Royal Mail Opt-Out Service allows individuals to opt out of receiving unaddressed promotional material and leaflets through the post. This service helps to reduce unwanted mail and protects privacy.
  • Website: Royal Mail Opt-Out Service

Contacting your MP

  • Your Member of Parliament (MP) represents your interests in the UK Parliament. You can contact your MP to raise concerns about issues affecting you, including fraud and related matters. They can advocate on your behalf and raise awareness of important issues in Parliament.
  • Contact: Find your MP and their contact details on the UK Parliament website: www.parliament.uk/get-involved/contact-your-mp/